Pulis met with Chester for talks on Monday after the unsettled summer signing admitted his frustration over a lack of first-team chances.
Chester has only started one Premier League game since his move from Hull City in July and suggested that he will consider his future when the transfer window reopens in the New Year.
The Wales international fears his hopes of appearing at Euro 2016 for Chris Coleman's squad will be damaged by his struggles to nail down a place at the Hawthorns.
But Pulis will turn down any offers for the 26-year-old and insists he is not for sale.
He said: "James wants to play and I understand that but he's a very important member of the squad.
"I've spoken with him and he's absolutely fine. There are no problems and we are looking forward to this weekend's game against Arsenal."
Chester is West Brom's most expensive signing for a defender but has struggled to force his way into a back four that has kept the most clean sheets of any Premier League team this year.
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