Amazon customers who bought hoverboards have been told to throw them away by the retail website.
It comes just days after the site appeared to have stopped selling the must-have Christmas gadget amid reports of some models exploding or catching fire.
In an email sent to customers, who bought hoverboards with "non-compliant UK plugs", the firm said to "dispose of this product ... as soon as possible".
The email added: "We regret the inconvenience this may cause you but trust you will understand that your safety and satisfaction is our highest priority."
A second email was sent to customers who had bought hoverboards with "rechargeable lithium ion batteries and plugs".
It contained tips and advice following similar fears over safety of the gadgets.
According to reports a number of other major retailers have stopped selling hoverboards.
And the Retail Ombudsman Dean Dunham had stern words for those who did not take relevant safety precautions.
"I would urge UK retailers to take the responsible step of removing unsafe hoverboards from sale or face the risk of the full force of the Consumer Protection Act, under which the retailer can be held liable for any injuries caused by unsafe goods.
"Consumers who have already purchased a hoverboard, perhaps as a Christmas present, should contact the retailer and ask for their written assurance that it's safe and in particular that it has a compliant plug with a fuse."
Earlier this month it was revealed National Trading Standards (NTS) have confiscated 15,000 of them at ports and airports around the UK since October over concerns about cheap and dangerous imitations.
There have been a number of incidents where hoverboards have reportedly caught fire and the Wired website claimed one of the main reasons was low quality batteries as well as defective chargers.
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