A mother has complained about Banana Boat sunscreen.
IT WAS meant to be a fun day at the beach to celebrate Australia Day.
Melliiee Hunter had made sure to lather on the sunscreen for her nine-year-old son and his friend before they got into the water, and reapplied it around three hours later. Her son also wore a hat, sunglasses and rashie.
However, she claims the Banana Boat 30 SPF sunscreen failed to protect them and soon they were really suffering.
“Being responsible and trying to protect them, and myself, from the harsh, damaging affects from the sun, I thought I’d done pretty well until 3.30pm came around and all of us started complaining about being hot and sore,” she wrote in a Facebook post to Banana Boat.
“Not hot because it was a hot day, in fact it was a pretty mild day, hot as in our skin was burning!”
The next day, she claims her son had sunburn over his face, arms and lower back; and his lip, chin and cheeks began to blister.
“He was crying from the pain and I was ready to walk into every shop that sold your product and dispose of it in a not so calm manner.”
They visited a pharmacist to check there would be no permanent damage or infection.
“The pharmacist was disgusted by the result and described his burns as second degree. Second degree burns to a child’s face.”
The Facebook post has been shared almost 10,000 times so far.
Last year, consumer group Choice tested six SPF 50 sunscreens, finding four didn’t deliver on its claims. Two were Banana Boat products, the Baby Finger Spray and Sport Tube.
And it turns out that the company’s facebook page is flooded with recent complaints from users.
One user wrote: “Both my legs got badly sunburnt while kayaking on my sons birthday. I applied Banana Boat Everyday sunscreen twice from 11am and 4pm and before we had even left the location of where we were kayaking both my legs were bright red.
“ ... The next day my legs were too sore to touch and I started having trouble walking without extreme pain ... On Monday 18th my husband drove me to our local hospital where emergency staff immediately started treatment ... My burns were partial thickness (second degree burns).
“ ... I feel extremely let down. This has been a hellish experience what otherwise should have been a happy memory kayaking on my sons 7th birthday.”
But others users came to the defence of Banana Boat.
One wrote: “Love all these people who have jumped on the bandwagon a few days after Australia Day. SLIP SLOP SLAP ... not just slop on some sunscreen ...”
Rachel Pullicino, Edgewell’s marketing director, told Fairfax she wasn’t aware of any issues with the product, which met tough standards.
“During summer we sometimes receive complaints from consumers who have experienced sunburn,” she told the SMH.
“We want to reassure our consumers that we are confident that all Banana Boat sunscreen products labelled with an SPF offer the stated level of SPF if stored and applied as directed on the label.”
news.com.au has contacted Banana Boat for comment.
For tips on protecting yourself in the sun, visit SunSmart.com.au.
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