Adobe Pulls Update Which Deleted Important Files

Adobe has pulled an update for one of its desktop programmes after it randomly deleted important files from people's machines.

During installation of a Creative Cloud update, the programme deleted the first folder on many users' machines, when listed alphabetically.

Users of backup software Backblaze were particularly badly affected by the error, as the backup system is stored inside a folder called ".bzvol".

Blackblaze later rolled out an additional dummy directory called "aBackblaze" which Adobe updates could delete without causing any problems.

Some other users found that Adobe deleted a folder required for the functioning of Mac autosave and document versioning functions.

Abobe has now pulled the update, and is replacing it with a new one that won't damage your system.

A spokesman said: "In a small number of cases, the updater may incorrectly remove some files from the system root directory with user writeable permissions.

"We have removed the update from distribution, and are in the process of deploying a new update which addresses the issue. When prompted for the update, Creative Cloud members should install it as normal."

Creative Cloud is a desktop tool that lets users launch and update the Adobe suite of creative applications.

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