An Air New Zealand flight attendant has been sacked for bad behaviour.
IT’S usually out-of-control passengers making the headlines, but in this case it’s the cabin crew.
A former Air New Zealand flight attendant, Jennifer Kilpatrick, has lost her bid to get her job back after she was fired following alleged bad behaviour during a March 2012 return flight between Auckland and Rarotonga, stuff.co.nz reported.
Air NZ dismissed Kilpatrick after a disastrous feedback session and a period of sick leave.
According to the news outlet, Ms Kilpatrick was accused of berating passengers, failing to carry out tasks during a flight and eating meat pies that should have been made available to customers.
The Auckland woman was allegedly confronted by a male passenger over the incident, which prompted her to allegedly ‘rudely berate’ him for watching her eat.
Another flight attendant on the Rarotonga flight gave evidence that Kilpatrick had been allegedly combative from the start.
Michelle Coyle said she approached Ms Kilpatrick during a pre-flight meeting and asked whether she preferred to be called ‘Jen’ or ‘Jenny’.
“Neither, I am neither of them and if you want to call me that I’m going home; it’s over,” Ms Kilpatrick replied, according to Stuff NZ.
Supervisors attempted to give Ms Kilpatrick a performance rating after the flight, however she supposedly rushed off the plane and said she was ill, the hearing report said.
She then took extended sick leave and allegedly did not co-operate with Air New Zealand’s attempts to get her back to work, Stuff NZ reported.
Disciplinary actions were then taken against Ms Kilpatrick, leading to her sacking.
In a series of social media posts, Ms Kilpatrick claimed she was “detained against her will” after the flight in question, and said she was left “humiliated” and “distressed” by the “worst company in NZ”.
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