Amazon To Improve Delivery Amid Race Concerns

Amazon says it will improve its same-day delivery service following claims that some black and minority neighbourhoods are excluded.

Bloomberg said that its  analysis of the areas eligible for same-day delivery in 27 US cities was biased in favoured of white residents.

For example in Boston, most of the city was eligible for the service - apart from the predominantly black neighbourhood of Roxbury in the centre.

But Amazon has denied that race played a role in determining delivery boundaries.

Now an internal Amazon document obtained by the Congressional Black Caucus, which represents black  members of Congress, lays out Amazon's plans to allay concerns.

The letter says same-day delivery will not be launched in any new cities regions until 100% coverage is provided in existing cities.

It said: "Very shortly, we will be expanding Prime Same Day Service to every zip code of the 27 cities where Prime Same Day delivery is currently launched.

"We will further not launch the service in any new regions, until we are able to secure a carrier for every zip code.

"We are still figuring out the details and procuring last mile delivery for each of these zips, but we should have 100 percent coverage shortly."

Congressman Bobby Rush of Illinois has demanded a Federal Trade Commission investigation.

Free same-day delivery was launched last year, and is available to eligible Amazon Prime members.

Amazon has said that it determines delivery areas based on the concentration of Prime members in an area, distance to warehouses, and the ability to find delivery workers in an area.

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